Privacy Policy

Last updated on November 12, 2025

Information we collect:

We will collect and process the following personal information about you:

• Name

• Email address

• Cell phone number

• Business address

How we use your information:

We will use the information we collect about you for the following purposes:

• Marketing / Promotion

• Testimonials

• Support

• Administrative information

• Customer order management

If we wish to use your information for other purposes, we will ask for your consent and will only use your data after obtaining your consent, and only for the purpose(s) for which you have given your consent, unless otherwise required by law.

Sharing your information:

We will not transfer your personal information to third parties without your consent, except in limited circumstances described below:

• Advertising services

• Agences marketing

• Analysis services

• Data collection and processing

We require these third parties to use the personal information provided to them only for the purpose for which it was transferred and not to retain it longer than necessary for that purpose.

We may also disclose your personal information for the following reasons:

1. Comply with the law, regulations, court orders, or any other applicable legal procedures;

2. To enforce our agreements with you, including this Privacy Policy;

3. Respond to claims that your use of the Service infringes the rights of a third party.

If the Service or our company is merged with or acquired by another company, your information will be one of the assets transferred to the new owner.

Retention of your information:

We will retain your personal information for a period of between 90 days and 2 years after your account is closed, or for as long as necessary to fulfill the purposes for which it was collected, as detailed in this Privacy Policy.

We may be required to retain certain information for longer periods, particularly for legal retention or reporting obligations, or for legitimate reasons such as exercising legal rights or preventing fraud.

Anonymized or aggregated residual information that does not allow you to be identified (directly or indirectly) may be stored indefinitely.

Your rights:

Under applicable law, you may have the right to:

• access your personal data and request its correction or deletion,

• to receive a copy of it,

• to restrict or refuse processing,

• request their transfer (portability) to another entity,

• withdraw any consent you have given us,

• and file a complaint with a competent authority.

To exercise these rights, you can write to us at info@activeimage.be. We will respond to your request in accordance with applicable law.

You may also opt out of direct marketing communications or profiling for marketing purposes by writing to the same address: info@activeimage.be

Please note that if you refuse to provide or consent to the collection or processing of certain necessary personal information, or if you withdraw your consent, you may not be able to access certain services for which such information is required.

Cookies and similar technologies:

To learn more about our use of these tracking technologies and your choices in this regard, please see our Cookie Policy.

Safety:

The security of your information is important to us. We implement reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control.

However, due to the inherent risks of the Internet, we cannot guarantee absolute security and therefore cannot ensure or warrant the security of any information you transmit to us—you do so at your own risk.

Data controller / Data protection officer:

If you have any questions or concerns regarding the processing of your information, you can contact our data protection officer at the following address:

Active Image

Koningslaan 107 / Avenue du Roi

1190 Forest, Belgium

Email : info@activeimage.be 

We will address your concerns in accordance with applicable law.